Privacy Policy
Introduction
At Chatham Pharmacy, your privacy is a priority. This privacy policy outlines how we collect, process, store, and protect your personal data when you interact with our services. We are committed to handling your information responsibly and transparently.
How we may use your data?
We may use your data to provide pharmacy services, including dispensing prescriptions, managing health consultations, and processing payments. Additionally, your data may be used to comply with legal requirements, improve our services, and communicate with you regarding your healthcare needs.
Why do we collect, process, and store your data?
We collect your data to deliver safe and effective pharmacy services. This includes maintaining accurate records for prescriptions, monitoring treatments, and ensuring compliance with legal and regulatory standards. By collecting this data, we aim to provide tailored care that meets your individual needs.
Legal bases for processing data
We process your personal data based on legal requirements, contractual obligations, and your consent where applicable. Our legal bases include compliance with healthcare regulations, performance of our services, and safeguarding public health. We ensure all processing activities adhere to the UK General Data Protection Regulation (UK GDPR).
How long do we hold your data?
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. For example, prescription records are held for a minimum of 10 years to meet legal requirements. Once the retention period ends, we securely delete or anonymize your data.
Data Security
Your data is protected through a combination of physical, electronic, and procedural safeguards. Access to your information is restricted to authorized personnel who require it to provide services. Regular audits and staff training ensure compliance with data protection standards.
Where is the user data stored and who has access?
Your data is securely stored on systems within the UK. Access is limited to authorized staff members who need it to perform their duties. Third-party service providers may access your data only when required for support services, and they are bound by strict confidentiality agreements.
How do we protect your data?
We use encryption, secure servers, and regular software updates to safeguard your data. Physical security measures, such as restricted access to our premises, further ensure the protection of your information. Additionally, we conduct routine risk assessments to address potential vulnerabilities.
Limitations of internet-based systems
While we take every precaution to secure your data, no internet-based system can be completely secure. We encourage you to use secure networks and avoid sharing sensitive information over public Wi-Fi. If you suspect unauthorized access to your data, contact us immediately.
User Access and Choice
You have the right to access, correct, or delete your personal data. You may also request a copy of your records or restrict certain processing activities. To exercise these rights, contact us using the details provided below.
Opt-out Preferences
If you do not wish to receive communications from us, you can opt out at any time. Simply contact us to update your preferences. Please note that opting out of certain communications may limit the services we can provide.
Changes to this Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be published on our website, and we encourage you to review this page regularly to stay informed.
Contact Us
If you have any questions or concerns about this privacy policy or how your data is handled, please contact us:
- Email: info@chathampharmacy.co.uk
- Phone: 01234 567890
- Address: Chatham Pharmacy, High Street, Chatham, UK